Phases
The seven phases of the project include planning, designing, building, testing, and going live.
View ArticleMethodology
The project team uses an iterative and incremental approach to design, build, and test the new permitting system.
View ArticleGovernance and Oversight
ITAP includes a high level of work flow complexity and diverse stakeholders crossing bureaus and jurisdictions. The project governance is based on the best practices outlined in the Project Management...
View ArticleITAP Customer Advisory Committee (CAC)
The ITAP Customer Advisory Committee is a citizen advisory committee, comprised of approximately 12 members who represent a variety of interests.
View ArticleUpdate on Information Technology Advancement Project (ITAP) - Plans Examiner...
The ITAP Team is pleased to announce improvements to the permit plan review process for both residential and commercial permits.
View ArticleITAP Update: Proof of Concept (POC) and Team Training - Plans Examiner -...
The Information Technology Advancement Project (ITAP) is the City’s technology initiative to move the City's development review process to a paperless system.
View ArticleITAP Service Level Update #2: (Public Works and Sanitation Permits)
Service Level Impacts as City Staff Participate in Upgrade to Permitting and Case Management System
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